After Sale Service
At Nova Diamonds we believe in going extra mile, providing a lifetime manufacturing warranty for every piece of jewellery that we make (please refer to terms and conditions).
Nova Diamonds is committed to providing bespoke jewellery that stands the test of time. They’re designed to look just as good, when you hand them down to the next generation, as when you buy them. One of the most magical things about jewellery is the way that it remains in a family and we want you to be able to pass your treasures to your children and grand-children.
CARE FOR YOUR JEWELLERY
All the jewellery is dear to us and we do look after it but special care needs to be taken with rings, for example take off your rings during sports activities like swimming and work outs when you go to gym or either at home and other activities like lifting weights , moving furniture gardening and even while washing the dishes. It is important to take proper care of your ring or any other jewellery to maintain its beauty to keep with both its sentimental an monetary value.
OUR PROMISE
Each piece of jewellery that we make comes with a lifetime manufactures warranty that covers everything, except for loss or accidental damage. If you notice that one of the diamonds or gemstones is loose, then we will inspect it and repair it for free. We also offer a complimentary cleaning and checking service, as long as you bring your piece(s) of jewellery each year. All our repair and redesign services are performed by highly skilled craftsmen, who will treat your jewellery with the same love and care as you do.
